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Shipping & Returns

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Shipping

Birkenstock of Costa Mesa is offering Free UPS shipping (standard ground shipping only, not for expedited shipping method) on an on-line orders over $80.00 (not counting tax and shipping; excludes AK & HI). UPS does not deliver to APO or P.O. Box addresses.

$10.00 is charged additionally for APO or P.O. Box addresses.

Items in stock will be shipped in approximately 2 business days.  Items not in stock, but are available from the Corporate warehouse, will be shipped as a Drop-Ship in approximately 3-5 days. Please note that there is no guarantee for some items like "discontinued" in stock. Then, you will be informed immediately.

Orders with multiple items may ship from different locations and may arrive separately.

At this time, we are able to accept and deliver orders within the continental United States. Alaska and Hawaii is extra.

Return Policy

Unworn Shoes may be returned for refund or exchange within 30 days of purchase. All shoes are guaranteed against defects in workmanship.

We do not guarantee worn shoes. If worn shoes are returned, credit will be issued only after inspection for defects.

Shipping costs will be refunded only if we shipped the wrong item or if the item was defective.

Please return in original box and enclose a copy of the receipt.

Please send return to:

Birkenstock of Costa Mesa
1500 Adams Ave., #105
Costa Mesa, CA 92626

All returns must be pre-paid. No COD's. If we have shipped the wrong item,
please call us for a pick-up number and we will take care of the return shipping and send the correct pair.
Please call toll free 1-877-559-7267.